Vapestore

Vapestore is one of the UK’s largest online vape retailers, offering a range of products. With a rapidly growing business, frequent product launches, and a large customer base, Vapestore needed a platform that could keep up. Their existing Magento site was slowing them down, making it difficult to manage and scale their business.

To solve this, Vapestore partnered with Rainy City for a seamless migration to Shopify, with Rewind providing essential backup protection.

The brief

Before working with Rainy City and Rewind, Vapestore faced several challenges with their Magento setup:

Operational inefficiencies: The Magento platform was clunky, slow, and difficult to manage, creating roadblocks for daily operations.

Limited customisation: The existing setup limited their ability to make changes and optimise the user experience.

Performance issues: The site struggled with slow load times and a poor mobile experience.

Frequent technical issues: Issues like products disappearing, unexpected reappearances or old items, and stock discrepancies resulted in costly downtime and hours of manual recovery efforts.

Missed growth opportunities: With up to 100 new product launches per week, any delays directly impacted sales and marketing efforts, especially during key promotional events like Black Friday.

SEO concerns: As a market leader, Vapestore needed to ensure that its strong search rankings wouldn’t be affected by the migration.

Ultimately, they needed a modern, scalable, and high-performing solution, one that Shopify, along with Rainy City’s expertise and Rewind’s data protection, could provide.

Tabs Section